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IT operations and development

IT outsourcing and advanced system management

We take responsibility for agreed information systems or add experienced administrators to your internal team. We cover daily operations, complex issues, and the planning of changes, migrations and modernisation. We agree the scope based on system criticality and your business needs.

Advanced management and operation of information systems

We manage Linux and Windows servers, databases and the services that business applications depend on. We monitor availability, performance and capacity, investigate recurring problems and coordinate work with internal teams and suppliers. Agreed operations include runbooks, change records, backup checks and recovery preparation.

Development and modernisation

We assess system condition, dependencies and constraints that limit further development. We propose gradual changes to infrastructure, databases and applications based on benefit, cost and outage risk. We help implement them and hand over updated documentation.

Planned migrations

We prepare moves of servers, databases or applications to a new environment. Before the change, we check compatibility and dependencies and agree a cutover plan, validation steps and a rollback procedure. The scope and acceptable downtime depend on the specific system.

Security updates

We track available updates and known vulnerabilities in managed systems. We assess risk based on exposure, exploitability and operational impact. We then propose a priority and safe update path, or temporary risk reduction when a fix cannot be deployed immediately.

Engagement models

Regular managed serviceLong-term care for agreed systems
Internal team supportSpecialist expertise, capacity and cover
Expert interventionA specific incident or performance issue
Project engagementMigration, consolidation or modernisation

Controlled service takeover

We first map systems, dependencies, access and available documentation. We agree responsibilities, contacts, incident procedures and change rules, then establish regular management and reporting.

Clear scope and costs

We agree service scope, service hours, response times and billing based on the actual environment. Regular reports on completed work and open topics provide control over operations and future investment.

Field notes

When a patch is available but not yet deployed →

Discuss IT outsourcing

Discuss IT outsourcing