External IT operations
IT outsourcing and managed infrastructure
We manage an agreed part of your IT infrastructure or add the expertise your internal team needs. We shape the service around system criticality, the scope of your environment and the required support availability.
What we can manage
- Linux and Windows servers and their operating configurations.
- Database administration, monitoring and performance diagnostics.
- Updates, security maintenance and access reviews.
- Backup oversight and recovery verification against an agreed plan.
- Operational documentation, change records and incident resolution.
- Technical coordination with hosting, cloud and application providers.
Engagement models
| Regular managed service | Long-term care for agreed systems |
| Internal team support | Specialist expertise, capacity and cover |
| Expert intervention | A specific incident or performance issue |
| Project engagement | Migration, consolidation or modernisation |
Controlled service takeover
We first map systems, dependencies, access and available documentation. We agree responsibilities, contacts, incident procedures and change rules, then establish regular management and reporting.
Clear scope and costs
We agree service scope, service hours, response times and billing based on the actual environment. Regular reports on completed work and open topics provide control over operations and future investment.